Please fill out the form below and we will respond to your inquiry as soon as possible.
Before you submit your inquiry see if your answer is listed below.
TECHNICAL ISSUES DOWNLOADING
There are two most common culprits:
1) Your browser: Sometimes the issues can be tied to the extensions installed in a browser. It may also be that your current browser is not update and you're using an older version. Try downloading in a different browser (not a cell phone). Try Chrome, Internet Explorer, or Firefox.
2) You can't find the file location: Sometimes, it will download, but discretely, to somewhere hard to find. Try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.
- If that doesn't work, you'll want to search Google for help with your specific browser. Usually typing in the error code you are seeing is very helpful when searching.
- If you've purchased something from my shop (not a freebie) and are having trouble downloading something, please use the form below to contact us.